Terms & Conditions

1. Acceptance of Terms

By accessing or using goldenandvintage.com, you agree to comply with and be bound by these Terms & Conditions, along with our Privacy Policy. If you do not agree, please refrain from using our website.

2. Website Use & Content

All content on this website, including images, designs, logos, and text, is the intellectual property of Golden & Vintage or its licensors. Unauthorized reproduction or use of any materials may result in legal action.

3. Product Information & Pricing

We strive to ensure accurate product descriptions and pricing. However, errors may occur, and we reserve the right to correct pricing mistakes or update product details without notice.

4. Order Processing & Shipping

• We process orders promptly and ship from Canada, the USA, and international warehouses.
• Delivery times vary based on location, typically 7–20 business days.
• Golden & Vintage is not responsible for delays due to customs, courier issues, or unforeseen circumstances.

5. Returns & Refunds

We offer a 14-day Money-Back Guarantee under the following conditions:
✔ Items must be unused, in original packaging, and include all accessories.
✔ Customers returning non-defective items must cover return shipping costs.
✔ If an item is damaged or defective, email us at info@goldenandvintage.com with images for a full refund or replacement.

For more details, visit our Return & Refund Policy page.

6. Payment & Security

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay. Transactions are securely encrypted to protect your financial information.

7. Limitation of Liability

Golden & Vintage is not liable for:

• Any losses, damages, or injuries arising from website use.
• Third-party website content linked on our site.
• Minor product variations due to screen displays or natural material differences.

8. Account & User Conduct

By using our website, you agree to:
✔ Provide accurate personal and payment details.
✔ Not engage in fraud, hacking, or abusive behavior.
✔ Comply with all applicable laws when purchasing from us.

Violating these terms may result in account suspension or order cancellation.

9. Privacy & Data Protection

We prioritize customer privacy and adhere to Canada’s PIPEDA and the U.S. CCPA for data protection. For details on how we use and protect your data, please read our Privacy Policy.

10. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of Ontario, Canada, and applicable U.S. e-commerce regulations. Disputes will be resolved through binding arbitration or the appropriate legal jurisdiction.

11. Changes to Terms & Conditions

Golden & Vintage reserves the right to update these Terms & Conditions at any time. Changes take effect immediately upon posting.

12. Contact Information

For questions or concerns, please contact us:
📧 Email: info@goldenandvintage.com
📞 Phone: +1 (647) 997-0299 (Monday–Friday, 9 AM–5 PM EST)